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Hoki711 Terms & Conditions – Platform Usage Policy for Malaysia

Please read these Terms & Conditions carefully before using the Hoki711 platform. By registering or using our services, you agree to be bound by all terms set out below.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) Malaysia
Key Summary
Minimum Age 18
Only individuals aged 18 and above are permitted to register.
For Malaysian Players
The Hoki711 platform operates exclusively for players in Malaysia.
One Account Per Player
Each player is only permitted to hold one active account.
Minimum Deposit RM20
Minimum first deposit of RM20 via eWallet or local FPX.
Key Highlights

6 Things You Need to Know

A summary of Hoki711's key terms that every member should understand before playing.

Registration Eligibility
Players must be aged 18 or above, a Malaysian citizen or resident, and must not have been previously banned from any gambling platform. All registration information must be truthful and accurate.
Bonus & Promotion Terms
All Hoki711 bonuses are subject to the stated wagering (rollover) requirements. Bonuses cannot be withdrawn directly — they must be played through in accordance with the specified terms before any withdrawal is permitted.
Deposit & Withdrawal Policy
Minimum deposit of RM20 via Touch 'n Go eWallet, GrabPay, DuitNow or FPX. Withdrawals are processed within 5–20 minutes depending on your VIP tier. Your bank account name must match your registered Hoki711 account name.
Account Security
Players are responsible for the security of their own passwords and accounts. Hoki711 will never ask for your password through any channel. Enable two-factor authentication (2FA) for an added layer of protection.
Account Restrictions & Suspension
Hoki711 reserves the right to suspend or terminate accounts involved in fraud, multi-accounting, bonus abuse, or any activity that violates the terms of service, without prior notice.
Responsible Gaming
Hoki711 is committed to responsible gaming. Self-control tools are available within your account. Players can set deposit limits, betting limits or apply for self-exclusion at any time.
Contents
Last Updated: 1 January 2026

01Introduction & Acceptance of Terms

Welcome to Hoki711. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "Member") and Hoki711 ("Platform", "We") regarding your use of the website, mobile application, and all services offered through the Hoki711 platform in Malaysia.

By registering an account, making a deposit, using any of our services, or accessing any part of the Hoki711 platform, you confirm that you have read, understood, and agreed to be bound by all Terms & Conditions stated in this document, as well as our Privacy Policy and Responsible Gambling Policy.

If you do not agree with any part of these Terms, please stop using the Hoki711 platform immediately and contact our support team to close your account.

Hoki711 operates as an online betting platform offering Live Casino, slots, Sports Betting, virtual sports, and esports exclusively for players in Malaysia. All activities on this platform are subject to applicable laws and regulations.

02Account Eligibility

To register and use the Hoki711 platform, you must meet all of the following eligibility requirements:

  • At least 18 years old at the time of registration. Hoki711 strictly prohibits the registration and use of the platform by underage individuals.
  • Be a Malaysian citizen or permanent resident accessing this platform from within Malaysia.
  • Must have the legal capacity to enter into a binding agreement under Malaysian law.
  • Have never been banned or excluded from any gambling platform or financial institution in relation to betting activity.
  • Registering solely for personal entertainment purposes and not on behalf of any third party.
Hoki711 reserves the right to conduct age verification and identity checks at any time. Accounts found to have been registered by underage individuals will be terminated immediately and all balances will be forfeited.

03Registration & amp; Account Information

Each player is only permitted to hold one active account only on the Hoki711 platform. Holding multiple accounts is a serious breach of these terms and may result in the suspension or termination of all associated accounts, along with forfeiture of all balances and bonuses.

During registration, you are required to provide accurate, truthful and up-to-date information, including:

  • Full name as stated on your Malaysian identity card or passport.
  • An active Malaysian phone number registered in your name.
  • A valid and accessible email address.
  • Accurate date of birth for age verification.
  • A Malaysian bank account number or eWallet registered in your name.

Hoki711 reserves the right to request identity verification documents at any time, including a copy of your MyKad, bank statement, or proof of current address. Failure to provide the requested documents within 7 days may result in a temporary account suspension until verification is complete.

You are responsible for keeping your account information up to date. Should any of your personal details change, please contact Hoki711 customer support immediately.

04Deposits & Payments

Hoki711 accepts deposits via a range of secure and convenient local Malaysian payment methods. All deposit transactions are processed with 256-bit SSL encryption to keep your funds safe.

Accepted deposit methods:

  • Touch 'n Go eWallet (TnG)
  • GrabPay eWallet
  • Boost eWallet
  • ShopeePay
  • DuitNow QR & DuitNow Transfer
  • FPX Internet Banking — Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, and more

Deposit limit:

  • Minimum deposit: RM20 per transaction.
  • Daily maximum deposit: based on the player's VIP tier (Bronze: RM5,000; Silver: RM10,000; Gold: RM20,000; Platinum: RM50,000; Diamond: no limit).
Hoki711 does not accept deposits from credit cards, personal loans or any borrowed funds. Players are reminded to only use personal savings they can afford to lose for entertainment purposes.

All successful deposits will be credited to your Hoki711 account within minutes. If your deposit has not been credited within 30 minutes, please contact our 24/7 customer support with proof of payment.

05Withdrawal of Funds

Hoki711 is committed to processing all valid withdrawal requests promptly and efficiently. Withdrawals can be made using the same methods as deposits — DuitNow, eWallet, or an FPX bank account registered in your name.

Withdrawal conditions that must be met:

  • Minimum withdrawal: RM50 per request.
  • The account must have completed the full identity verification (KYC) process.
  • The recipient name on the bank account or eWallet must exactly match the name on the Hoki711 account.
  • All bonuses received must meet the specified rollover requirements before a withdrawal can be processed.
  • Players must have made at least one deposit before submitting their first withdrawal request.

Withdrawal processing times by VIP tier:

  • Bronze: within 20 minutes
  • Silver: within 15 minutes
  • Gold: within 10 minutes
  • Platinum: within 5 minutes
  • Diamond: instant withdrawal
Hoki711 reserves the right to place withdrawals on hold for security or compliance review purposes. Should any unexpected delay occur, our support team will reach out to you within 24 hours.

06Bonuses & Promotions

Hoki711 offers a range of exciting bonuses and promotions, including a Welcome Bonus of up to RM588 for new members, daily deposit bonuses, weekly cashback, and exclusive VIP rewards. All bonuses are subject to the following terms:

  • Each bonus carries its own rollover requirement — typically between 10x and 30x the bonus amount received.
  • Bonuses must be used within the stipulated validity period. Any bonus that expires will be automatically forfeited.
  • Some games may not qualify towards bonus rollover calculations. Please review the specific bonus terms before playing.
  • Each player is entitled to claim the welcome bonus once over the lifetime of their account. Any attempt to claim the welcome bonus more than once will be treated as abuse.
  • Hoki711 reserves the right to modify, suspend or cancel any promotion at any time without prior notice.
  • Any activity suspected to be bonus abuse, including hedging and arbitrage betting, will result in bonus forfeiture and may lead to account suspension.
Bonuses cannot be transferred between accounts. Any attempt to transfer a bonus to a different account will be treated as fraud and dealt with accordingly.

07Game Rules

All games on the Hoki711 platform — including slots, live casino (baccarat, blackjack, roulette, dragon tiger), virtual sports and table games — are governed by their respective game rules, which can be found in the platform's help section.

  • All Hoki711 slots and RNG games use a Random Number Generator (RNG) that has been certified by an independent auditing body to ensure the fairness and integrity of every game outcome.
  • In Live Casino, all results announced by the dealer are final. Any technical issues arising during a live session will be resolved based on video recordings retained by Hoki711.
  • Should a technical disruption occur during gameplay, any affected bets will be voided and the corresponding amount refunded to the player's account.
  • Hoki711 reserves the right to void any bets or winnings resulting from technical errors, software bugs, or exploited system vulnerabilities.

08Sports Betting & Esports

Hoki711's Sports Betting and esports module offers real-time odds across a wide range of local and international sports, including Malaysia Super League football, the EPL, Thomas & Uber Cup badminton, and esports titles such as Mobile Legends Bang Bang, Dota 2, CS2, and Valorant.

  • All displayed odds are in Malaysia Odds format and are subject to change in line with market movements before a match begins.
  • All bets placed are final and cannot be reversed once confirmed by the Hoki711 system, except in the event of an official match cancellation.
  • If a match is postponed or cancelled, all bets will be refunded to players unless otherwise specified in the relevant sport's rules.
  • In-play betting is subject to the final result as confirmed by the relevant sports governing body.
  • Hoki711 reserves the right to limit or decline bets from any player without providing a reason.
All match results are based on official outcomes issued by the relevant sports governing body or authorised organiser. Hoki711 is not responsible for any discrepancy between initial results reported by media and the official ruling.

09Security & Privacy

Hoki711 takes player data security and privacy very seriously. All your personal and financial information is protected using 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions.

  • You are solely responsible for keeping your Hoki711 account password and login credentials confidential.
  • Hoki711 will never ask for your password via email, SMS, WhatsApp, or any other channel. If anyone does so, it is a fraudulent attempt.
  • Any suspicious activity or unauthorised access to your account must be reported to Hoki711 customer support immediately.
  • Your personal information is only shared with third parties where necessary for payment processing and legal compliance.

For more information on how Hoki711 collects, uses, and protects your personal data, please refer to Privacy Policy in full.

10Account Suspension & Termination

Hoki711 reserves the right to suspend, restrict, or terminate any player's account at any time and without prior notice in the event of the following:

  • Owning or operating multiple accounts under the same player.
  • Providing false, inaccurate, or misleading registration information.
  • Misuse or abuse of Hoki711 bonuses and promotions.
  • Arbitrage betting intended to exploit promotions.
  • Engaging in fraudulent activity, money laundering or any other illegal conduct.
  • Violation of any part of these Terms & Conditions.
  • Requests from statutory authorities or law enforcement agencies.

If your account is suspended due to confirmed fraud, all funds and bonuses in that account will be forfeited. For suspensions arising from other reasons, any legitimate balance will be returned once the investigation is concluded.

11Responsible Gaming

Hoki711 is deeply committed to the principles of responsible gambling and the overall well-being of all our members. We believe that gambling should be a source of fun and entertainment, not a financial burden or social problem.

  • Players can set daily, weekly or monthly deposit limits through their account settings at any time.
  • The self-exclusion feature allows players to block access to their account for a set period.
  • Hoki711 provides links to local Malaysian problem gambling support resources for players who need professional assistance.
  • Player accounts suspected of problem gambling will be flagged, and our team will proactively reach out to those players.

For more information on the responsible gaming tools and resources available, visit the Responsible Gaming us.

12Disclaimer & Liability Limits

The Hoki711 platform is provided on an "as is" and "as available" basis. Hoki711 makes no warranties or representations regarding the reliability, accuracy, or completeness of any content on this platform.

  • Hoki711 is not liable for any financial losses incurred as a result of betting activity on our platform.
  • Hoki711 is not responsible for internet connection failures, technical disruptions on the part of your internet service provider, or issues with your device.
  • Hoki711 is not responsible for betting decisions made based on inaccurate information or incorrect media reports.
  • In all circumstances, Hoki711's maximum liability to any player is limited to the total active deposit balance in that player's account.
Betting involves the risk of losing money. Please ensure you only wager amounts you can afford to lose. Hoki711 is not responsible for any debts or financial difficulties arising from betting activity.

13Amendments to Terms & Conditions

Hoki711 reserves the right to amend, modify, or update these Terms & Conditions at any time in response to operational requirements, legal changes, or platform policy updates. Members will be notified of any material changes through:

  • In-platform notifications on Hoki711 upon login.
  • Email to the member's registered email address.
  • Updates to this Terms & Conditions page will reflect a new effective date.

Continued use of the Hoki711 platform after an amendment's effective date constitutes your acceptance of the revised terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.

14Contact Us

If you have any questions, concerns, or complaints regarding Hoki711's Terms & Conditions, our customer support team is available to assist you 24 hours a day, 7 days a week.

  • Email: support@hoki711.my
  • Live Chat: Available on the Hoki711 platform (24/7)
  • Telegram & WhatsApp: Through official Hoki711 channels

The average response time for live chat is under 3 minutes. For email enquiries, we aim to respond within 12 business hours.

These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute will first be referred to Hoki711's internal dispute resolution process before being escalated to the relevant authorities.

Read & Understood Our Terms?

Register your Hoki711 account today and enjoy a Welcome Bonus of up to RM588 on your first deposit. A transparent, secure platform trusted by players across Malaysia.

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